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Guest Services

Need a night or day out without the kids? Contact for our Babysitting/Nanny service provided exclusively for 1st American Leisure Management customers by a nationally recognized premier nanny agency. All Nannies are put through an extensive screening process for your peace of mind.

For more information

Welcome Pack - Arriving late, with no time to go to the Grocery Store? Let us take care of your initial shopping and leave a few things in the house to start your vacation. Please order at time of reservation.

Email your request to:

Airport Meet and Greet Service - For many vacationers arriving in Orlando, the prospect of collecting your rental vehicle and driving to your vacation home is a daunting prospect. Especially after a long haul flight and the resulting tiredness.

Therefore 1st American Leisure Management is offering two types of Meet and Greet Services.
  • Meet and Greet Escort Service – A representative will meet you at the arrivals area and assist you to find your way to the rental car desk. Once you have picked up your rental car(s) you will be escorted directly to you vacation home. Once there, your escort will assist with access and show you around the home.
  • Meet and Greet Service – A representative will meet you at the arrivals area and transport you to your vacation home and arrange a time to take you to the rental car office the following morning.
For further information, restrictions and prices please contact:

Massage Therapy - Treat yourself to a relaxing Swedish massage. Licensed therapist available at your door to give much needed attention to your body and relief to your mind. Professional massage table, fresh linens, music, candles and great hands provided! Your choices of massage crème or oils with aromatherapy.

Book your massage therapist at time of Reservation, or at least 21 days before arrival to:

BBQ Hire Service - This is available for $50 per week. Email your request to:

Crib/ Highchair/Stroller Hire - This service is also available for $45. No charge for rental homes that provide the equipment.Email your request to:

Pool Heating - We have provided the following schematic showing what the weather may be like during your visit. We have also highlighted a column showing what the probable pool temperature will be without pool heating. Many people will not use a pool when the temperature is less than 80 degrees F. We heat our pools to 85 degrees which feels noticeably warmer than an 80 degree pool. However, 1st American Leisure Management do not guarantee the pools heating to 85 degrees as there are several variables that affect the heating process. For example: Air Temperature and Size of the Pool Heater.
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